Terms & Conditions

Customer Service, Shipping & Returns

Welcome to edrinkware.com & KanoKorn.com by KanoKorn LLC Home & Concession Stand Equipment Superstore!

All of us at Kano Korn would like to thank you for visiting our web site. Please feel free to browse our site.

How To Contact Us

Kano Korn LLC: 9037 Mountain Laurel Way, Highlands Ranch Colorado 80126

Phone: 303-791-6169 | Fax: (303) 791-6169 | e-mail:info@kanokorn.com

Payment Options

We accept the following credit cards: Visa, MasterCard, Discover and PayPal. We also accept Payment by Check, Money Order or Purchase Order. All purchases via credit card must include a billing name and address that matches the billing name and address for the credit card. To order via check or money order please follow the standard checkout process. After completing your on-ine order, please make check/money order out to Kano Korn and mail check or money order to: 9037 Mountain Laurel Way, Highlands Ranch, Colorado 80126. Please note that payment by check/ money order will add approximately 7-10 business days to the shipping process, and items will be shipped upon clearance of funds for check/money order. NOTE: business days do not include holidays and weekends.

Sales Tax

Most items are not subject to sales tax unless purchased in the state of Colorado; however, Sales tax may be charged on select items purchased outside of Colorado. Food items are not subject to sales tax.

Placing an Order

Orders can be placed on line 24 hours a day. We currently accept checks, money orders, purchase orders, PayPal, Discover, MasterCard or Visa (See Payment Options Above). Buying from Kano Korn Store is easy and secure. When you place an order, you can feel confident that your credit card information is protected. All orders are finalized via our encrypted internet secure shopping cart. (Please See Payment Options & Shipping Above)

Problems Placing an Order

If you unsuccessfully attempt to order via our shopping cart, it may be that you cannot connect securely to our server. You may want to make sure: a) You are using the most current version of web browser; b) You are not behind a corporate firewall which will not allow a secure connection (ask your network administrator for assistance or place your order from home). If ordering problems persist please call 303-791-6169, or submit your request via e-mail.

Shipping

Shipping is calculated for within the Continental United States (Lower 48 Contiguous United States). To determine the shipping charge for a specific item simply add it to the shopping cart and view the shipping cost. To remove items from the shopping cart just add "0" to the quantity field and select the Update button (or just select Remove button). Items are shipped via DHL, UPS or FedEx ground. Unless specified on the specific product page, shipments should arrive approximately 8 - 10 business days after order processing (shipping calculation does not include the time necessary for check/money order clearance, holidays and weekends). Items cannot be shipped to a physical box within a Post Office; therefore the shipping address must be a physical location OTHER THAN a U.S. Post Office. College Theme products have additional lead times (see respective product page for lead times).

Returns

Used food service equipment may not be returned. General returns are subject to approval, 20% restocking fees and shipping costs. Drinkware returns are subject to approval, 35% restocking fees and shipping costs. Contact Kano Korn directly to obtain a Return Authorization and shipping instructions. Damaged or defective items received by the customer are covered by the manufacturer warranties.

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